Privacy Policy

Privacy Policy

Last updated: [insert date]

Part4Cars ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase on part4cars.eu (the "Site"), in accordance with the General Data Protection Regulation (GDPR) and applicable Lithuanian law.

1. Who We Are

Part4Cars is operated by [Company Legal Name], registered in Lithuania under company number [registration number], with its registered address at [address]. For any privacy-related questions, contact us at [email].

2. What Information We Collect

We may collect the following categories of personal data:

  • Identity data: name, username, title
  • Contact data: billing and delivery address, email address, phone number
  • Order data: products purchased, order history, payment amount
  • Payment data: payment method details (processed securely by our payment provider; we do not store full card numbers)
  • Technical data: IP address, browser type and version, device information, time zone setting
  • Usage data: pages visited, time spent on the Site, links clicked
  • Marketing data: your preferences for receiving marketing communications

3. How We Collect Your Data

We collect data when you:

  • Create an account or place an order on the Site
  • Contact us by email, phone, or contact form
  • Subscribe to our newsletter
  • Browse the Site (via cookies and similar technologies - see Section 8)

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders, including managing payments and shipping
  • To manage your account and communicate with you about your orders
  • To respond to customer service requests and inquiries
  • To send you marketing communications, where you have opted in (you may withdraw consent at any time)
  • To improve our Site, products, and services
  • To detect and prevent fraud or misuse of the Site
  • To comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract - to fulfil your order and provide customer support
  • Legal obligation - to comply with tax, accounting, and consumer protection laws
  • Legitimate interest - to improve our services and prevent fraud, where this does not override your rights
  • Consent - for marketing communications and non-essential cookies, which you can withdraw at any time

6. Who We Share Your Data With

We may share your data with:

  • Payment processors to securely process your payment
  • Shipping and logistics partners to deliver your order
  • IT and hosting providers who support our Site infrastructure
  • Marketplace and integration platforms (e.g. eBay, Allegro) where relevant to fulfilling multi-channel orders
  • Legal and regulatory authorities, where required by law

We do not sell your personal data to third parties for their own marketing purposes.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.

8. Cookies

Our Site uses cookies and similar technologies to improve your browsing experience, analyse Site traffic, and, where you consent, deliver relevant marketing. You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect the functionality of the Site.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Order and invoice data is typically retained for [X years] in accordance with Lithuanian tax law. Marketing data is retained until you withdraw your consent.

10. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data ("right to be forgotten"), subject to legal exceptions
  • Restrict processing of your data in certain circumstances
  • Object to processing based on legitimate interest or for direct marketing
  • Data portability - receive your data in a structured, commonly used format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at [email]. We will respond within one month, as required by the GDPR.

11. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija), or the data protection authority in your country of residence.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

Our Site is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Part4Cars
Email: [email]
Phone: [phone number]
Address: [address]