Delivery Information
We work hard to get your parts to you as quickly and safely as possible. Below you'll find everything you need to know about how we ship, what it costs, and what to expect after you place an order.
Processing Time
Orders are processed and dispatched within 1-2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We currently ship to Lithuania and across the European Union. If your country is not listed at checkout, please contact us at [email] to check availability.
Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Lithuania | 1-3 business days |
| Baltic States (Latvia, Estonia) | 2-4 business days |
| Western Europe | 3-6 business days |
| Rest of the EU | 4-8 business days |
Delivery times are estimates and begin from the date of dispatch, not the date of order. Delays can occasionally occur due to courier volume, customs processing, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address, the size and weight of your order, and the shipping method selected. Any applicable free-shipping thresholds will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow your parcel's journey to your door.
Large or Heavy Items
Some parts (such as suspension components, engine parts, or bulky accessories) may be classified as oversized and shipped via a separate courier service. If this applies to your order, you will see this noted on the product page and at checkout, along with any adjusted delivery time.
Damaged or Missing Items
Please inspect your parcel upon delivery. If an item arrives damaged, is missing from your order, or does not match what you ordered, contact us within 48 hours of delivery at [email] with your order number and photos of the item and packaging, so we can resolve it quickly.
Failed Delivery Attempts
If a courier is unable to deliver your parcel (e.g. no one available to receive it), they will typically leave a delivery notice with instructions for collection or rescheduling. Parcels unclaimed after [X days] may be returned to us, in which case we will contact you to arrange redelivery, which may incur an additional shipping charge.
International Orders and Customs
For deliveries outside the EU customs union, your order may be subject to import duties, taxes, or customs clearance fees, which are the responsibility of the recipient. We are not able to predict or cover these charges, as they vary by country.
Questions?
If you have any questions about your delivery or need help tracking an order, our team is here to help - contact us at [email] or [phone number].